PRIVACY POLICY

Last updated: 13 March 2025

This Privacy Policy (the “Policy”) lays down our commitment to respecting the privacy of users of the website www.andre-traduction.fr/en (the “Site”) operated by Sylvie André.

The Policy, along with the Site’s General Terms and Conditions, forms a contractual agreement. All capitalised terms not defined in this Policy are defined in the General Terms and Conditions, available here: https://andre-traduction.fr/en/general-terms-and-conditions-of-service/

In making this Site available to you, the “User”, we process your personal data in accordance with EU Regulation 2016/679 of 27 April 27 2016, also known as the General Data Protection Regulation (“GDPR”), as well as in accordance with the conditions described below.

Personal data is any information relating to an identified or identifiable natural person. We collect and process personal data solely for the purposes of providing and communicating about our Services, in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which they are processed. You will never be asked to provide sensitive personal data, such as information about your racial or ethnic origin, political opinions, or your philosophical or religious beliefs.

By using the Site, you authorise us to process your personal data in accordance with this Policy. If you disagree with the terms of this Policy, please refrain from using the Site and its Services.

1. When Do We Collect Your Personal Data and What Data Do We Collect?

We may collect and store your personal data, especially when you:

  • Browse the Site
  • Contact us

We use your personal data to manage and operate the Site’s Services and to respond to your specific requests. We also use your personal data to improve our Services, our Site, and our processes. This information is used solely by us and enables us to tailor our Services to better meet your needs.

If you opted to receive emails or messages from us when creating your Account, you may receive promotional and product-related communications. We will use the personal data you provided when you created your Account for this purpose. You can unsubscribe at any time.

1.1 Browsing the Site

  • Connection Data. Each time you connect to our Site, we collect personal data such as your IP address, MAC address, connection date and time, and the browser you use.
  • Browsing Data. We also collect information regarding how you access the Site, the pages you visit, and how long you stay on them. We may use Cookies as specified in Section 6 below.

1.5 Contacting Us

To respond to your requests and confirm your information, we may process your full name, email address and phone number.

2. How Do We Protect Your Personal Data?

We have technical and organizational security measures in place to ensure the integrity, confidentiality, and security of your personal data and to prevent unauthorised access, alteration, damage or destruction.

Despite our efforts, no security measure is infallible, and we cannot guarantee absolute protection of your personal data.

3. When Do We Share Your Personal Data?

3.1 Sharing with Third-Party Providers

While browsing the Site, your personal data may be transmitted to Third-Party Providers performing services on our behalf (e.g., processing credit card payments and providing other Services).

Unless they require acceptance of their own privacy policies, Third-Party Providers that receive your data are contractually obligated to process it solely for the delivery of our Services.

We will never share your personal data with third parties for marketing or commercial purposes without your prior consent.

3.2 Sharing with Authorities

We may disclose your personal data to administrative or judicial authorities if such disclosure is legally required or necessary for identifying, arresting or prosecuting individuals that could harm our rights, other users or third parties.

 

4. How Long Do We Retain Your Personal Data?

We retain your personal data only for the duration that you have an Account on the Site, to ensure your identification during login and to provide Services.

If you unsubscribe from the Site, your personal data will be deleted, except for archival purposes where retention is necessary to establish proof of a legal right or contract.

In any case, your personal data will not be retained longer than necessary for the purposes outlined in this Policy and in compliance with applicable laws and regulations.

 

5. Cookies: How Do We Use Them?

5.1 What Is a Cookie?

A cookie is a text file stored on your device when you access an online service. Cookies allow their issuer to identify your device during its validity period.

Cookies placed on your device with your consent are deleted 13 months after being stored.

5.2 What Are the Cookies Used For on Our Site?

The cookies we use allow us to:

  • Collect statistics and measure traffic and usage of the Site to improve its interest and usability
  • Adapt the Site’s presentation to your device’s display preferences (language, resolution, operating system)
  • Remember information entered in forms (account login, cart content)
  • Provide access to secure and personal areas such as your Account
  • Implement security measures

Social media cookies may also be placed via share buttons. These also collect personal data.

On your first visit to the Site, a cookie banner will appear with a clickable link explaining cookie usage. Continuing to browse or clicking on any element of the Site signifies your acceptance of cookies.

5.3 How Can You Control Cookies?

You can refuse cookies not strictly necessary at any time.

Your browser settings allow you to manage cookie preferences. Refer to your browser’s help menu for more information.

Be aware that refusing cookies may affect your browsing experience and access to certain Site features requiring cookies.

5.4 How to Configure Cookies on Your Browser:

Each browser has its own settings for managing cookies. Below are the steps required to access and manage cookies on popular browsers:

  • Internet Explorer / Edge: Tools > Internet Options > General > Browsing history > Settings > View files
  • Firefox: Tools > Options > Privacy > Show Cookies
  • Safari: Preferences > Privacy
  • Google Chrome: Preferences > Advanced Settings > Content Settings > Cookies

For more information on cookies, you can visit the website of the data protection authority of your country.

 

6. What Are Your Rights?

You have provided us with your personal data through the Site and you have rights over that data.

In accordance with GDPR (Articles 15 to 22), and upon proof of identity, you have the right to:

  • Access your personal data
  • Rectify or erase it
  • Object to or limit its processing
  • Define instructions concerning the fate of your data after death
  • Withdraw consent at any time
  • Request data portability

You can exercise these rights by contacting us via email at: andrejur@orange.fr or at our postal address: La Herberdière, 50320 Le Grippon, France. Please include a copy of your ID.

 

7. Can We Amend This Privacy Policy?

We reserve the right to amend this Policy at any time. We encourage you to check it regularly. Changes will be posted on this page or elsewhere as appropriate, depending on their significance.

Your continued use of the Site after any changes signifies your acceptance. If you do not accept the new terms, you should stop using the Site.

 

8. Data Protection Officer & Contact Information

For any questions regarding your personal data or if you wish to delete your Account, please contact us at:
La Herberdière, 50320 Le Grippon, France (mentioning “Privacy – Data Protection”)
Email: andrejur@orange.fr

 

9. CNIL (French Data Protection Authority)

You can contact CNIL directly via its website or by at their postal address:
Commission Nationale de l’Informatique et des Libertés (CNIL)
3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07, France